[Q] Note 3 neo duos SM N7502 problem

Hello all,

I got problem with my Samsung Galaxy Note 3 Neo duos, SM N-7502...

My laptop couldn't detect my phone but only charging

Tried to change the cable data but still the same

Installing KIES or KIES 3 but also same can't detect my phone

More strange bug right now my phone when I tried to switch off only showing battery icon like charging but not off completely the its suddenly on again...

Help, anyone have the same problem...???

How to solve the issue?

Thanks for your assistance

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