[Q] (Q) TWRP - Cant wipe data, Cant mount `/data/`

Hello friends,

My G3-D855 phone is encrypted, and when i try to wipe data, TWRP asked me for my password, So, I tried to enter it but nothing happens.

it doesn't typing my password, i just can feel the vibrate when im clicking the keyboard.

is anyone know what to do?

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